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Museum guided tour
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- Length1.5 - 2 hours
- GuideEnglish
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Krakow: Schindler's Factory Museum Guided Tour
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Secure your spotThe museum in Oskar Schindler's former enamel factory tells the story of Krakow under occupation. Here is how its timed tickets work, when to go, and what you will find inside.
Editorial team, krakowjewishquartertour.click · Updated November 9, 2026 · 7 min of reading
Key facts
Schindler's Factory in Krakow is a branch of the Museum of Krakow in the former administrative building of the enamel works on Lipowa Street.7,8 Its main exhibition is called Krakow under Nazi Occupation, and it covers the city's history from 1939 to 1945 rather than the story of a single man.9,10 Oskar Schindler is part of it, but so are the Polish and Jewish citizens of Krakow whose lives the occupation upended.
Many visitors arrive expecting a film set. What they find is a museum of the whole city under occupation, its streets and its ghetto among them, told through objects, documents and photographs. The city's tourism portal encourages visitors to be at least 14 years old, which is a fair guide to the weight of what is shown.11
The same factory grounds also house MOCAK, the Museum of Contemporary Art in Krakow.12 The institutions are separate, with separate tickets, so check you are queueing at the right door. The walk sold on this site does not enter the museum; it covers Kazimierz and the former ghetto on foot, and the factory is a natural next step after it.
Opening hours
| Day | Hours | Note |
|---|---|---|
| Monday | 10:00 - 15:003 | Free entry, limited tickets4 |
| Tuesday to Sunday | 9:00 - 20:003 | English tour at 10:00, 12:00, 16:0020 |
| First Tuesday monthly | Closed3 | Plan another day3 |
| Every open day | Last entry 1.5 hours before closing5 | Enter within 15 minutes of your slot21 |
Hours as the Museum of Krakow lists them; holidays change them, so check close to your visit.3
The factory on Lipowa Street was confiscated in the autumn of 1939 from its 3 Jewish owners and taken over by Oskar Schindler, a Sudeten German businessman.8 Under the name Emalia it made civilian goods such as pots and spoons, and military orders including mess kits and later ammunition shells.13 The business made Schindler a good income, and his network of contacts brought him a steady stream of orders, which matters for understanding what came next: his position as a profitable wartime industrialist was what gave him room to act.13
Schindler first employed Jews as cheap labour. The identity papers issued to his Jewish workers protected them against displacement and transport to the camps, and after the ghetto was liquidated in March 1943 he obtained a permit to set up a sub-camp of Plaszow at the factory.16,14 The factory became a refuge for around 1000 people, who lived in better conditions and on better rations than in the main camp.14
When the Emalia sub-camp was closed, Schindler moved production to Brunnlitz in occupied Czechoslovakia and took his workers with him; in this way he saved the lives of around 1100 people.15 Their story reached the world through Steven Spielberg's film Schindler's List from 1993, and the survivors of Plaszow included the staff of his factory.17,18
Entry is by timed ticket. A normal ticket costs PLN 60, a reduced one PLN 45, and a family ticket for up to 4 people costs PLN 120.1 Tickets go on sale online 90 days before the visit date, and online sales close 6 hours before the visit.2,21 If you bought a personal ticket online, bring an original ID on the day.22
At the door, the ticket office sells tickets only for the same day, for the next available time, with a limit of 5 tickets per person.21 You must enter within 15 minutes of the time on your ticket.21 On a busy day a walk-up visit may mean waiting for a later slot, so booking online is the sensible choice if your day is planned.
A Schindler's Factory ticket is also valid for 7 days at the Eagle Pharmacy and the Pomorska Street branch.6 The pharmacy sits on Ghetto Heroes Square, a short walk from the factory, so buying the factory ticket first makes the pharmacy visit free for the week. The pharmacy's own hours are shorter, from Wednesday to Sunday, so fit it into a day when both are open.23
Plan your visit
Say how you want to see the exhibition and pick the option that fits.
If I want the cheapest entry
The free Monday
Free tickets on Monday are limited and cannot be booked.4
If I want a guide from the museum itself
The museum's English tour
Tuesday to Sunday at 10:00, 12:00 and 16:00, PLN 90 normal.20,19
If I want the most-booked guided option
Museum guided tour
An English-speaking guide inside for 1.5 to 2 hours, from €22.
If I want the ghetto in the same visit
Factory and ghetto
A 3-hour guided tour with skip-the-line entry.
If I want Kazimierz first
The walk on this site
A 2.5-hour walk of the quarter and ghetto before your museum slot.
Ways in

Most reviewed
Inside the exhibition

With the ghetto
Museum plus Podgorze

Ticket only
No guide needed
The museum opens on Monday from 10:00 to 15:00 and from Tuesday to Sunday from 9:00 to 20:00, and it is closed on the first Tuesday of the month.3 The last entrance is 1.5 hours before closing time.5 Holidays change these hours, so check the museum's site close to your date. On All Saints' Day, 1 November, every branch of the Museum of Krakow is closed, and the museum lists other closed days around Christmas.25
Monday is the free day.4 Free tickets cannot be booked in advance and their number is limited, so arrive early and expect a queue.4 Across the Museum of Krakow, each person may collect up to 5 free tickets at the branch ticket office.26 The free Monday also has shorter hours than the rest of the week, so a free visit means less time inside. If the exhibition matters to you, a paid slot on another day may be worth more than the saving.3
For a calmer visit, a weekday slot early or late in the day may be quieter than the middle of the day. Allow time on top of the slot itself. Plan for a good part of the afternoon to move through the exhibition at a reasonable pace, and it is worth not having a train or a dinner reservation pressing on the end of it.
The factory
Autumn 1939
Taken from its Jewish owners by Oskar Schindler.8
During the war
Pots, spoons, mess kits and later shell casings.13
March 1943
After the ghetto's liquidation, a sub-camp of Plaszow on site.14
Later in the war
Around 1100 people saved by the move.15
Today
Krakow under Nazi Occupation, a Museum of Krakow branch.9
The museum runs its own regular tour in English, from Tuesday to Sunday at 10:00, 12:00 and 16:00, priced at PLN 90 normal and PLN 75 reduced.20,19 It is the simplest way to have the exhibition explained by the museum's own staff, and since it is priced per person it suits solo travelers and couples as well as families. Check availability on the museum's website or at the ticket office.20
A guided museum visit sold on GetYourGuide runs 1.5 to 2 hours, costs from €22 and carries 4,722 reviews. A skip-the-line ticket without a guide starts from €26, but it is non-refundable. A guided tour of the factory and the ghetto runs 3 hours from €50 with skip-the-line entry and free cancellation up to 24 hours ahead.
Going alone suits readers who like to take their time over the panels. A guide suits anyone who wants the context first, or who will visit only once. Either way, read the history of the ghetto before you go: the exhibition assumes you know where Podgorze is and what happened there, and our page on the ghetto covers it.
Video

Passage Pioneer on YouTube · Tap play to load the video; not before.
A ticket to the Oskar Schindler Enamel Factory allows admission to the Eagle Pharmacy and Pomorska Street within 7 days of the date indicated on the ticket, during opening hours.
The factory, the Eagle Pharmacy and Ghetto Heroes Square all lie in Podgorze, and the Polish Tourism Organisation names the square, the wall fragment on Lwowska Street and the Schindler exhibition together.27 A morning walk in Kazimierz followed by the factory in the afternoon follows the story in the order it happened.
Our 2.5-hour walk, from €17, takes in the former ghetto, a short walk from the museum, so a timed afternoon slot fits well after it. A guided day of Kazimierz, Schindler's Factory and the ghetto lasts 5 hours from €71, if you would rather keep a single guide throughout. A single guide has the advantage of continuity: the stories begun on Szeroka Street in the morning are picked up again among the documents of the exhibition in the afternoon.
Some visitors look for an Auschwitz and Schindler tour from Krakow that covers both in a single day; one listing runs 8.5 hours with pickup from €50. That is a very long and emotionally heavy day. Consider giving the Memorial at Auschwitz-Birkenau its own day and seeing the factory in Krakow on another.
The exhibition follows the occupation of Krakow from the first days of the war to its end, room by room. Schindler's story is only part of it: the exhibition sets him beside the Krakow Jews he saved and inside the wider history of the city under occupation.10,9 Some displays are distressing, and the city's tourism portal encourages visitors to be at least 14 years old.11
Practical preparation is simple. Book your slot, bring the ID that matches an online ticket, and arrive early enough to enter within the 15-minute window.22,21 Travel light so you can move freely through the rooms. There is no need to dress formally, but this is a place of remembrance, and quiet behaviour is appreciated.
After the visit you may want time outside. The Vistula boulevards and the Father Bernatek footbridge back to Kazimierz are close by, and the walk across the river is a good way to let the exhibition settle before the rest of the day.24 If you have the energy, the Eagle Pharmacy is included in your ticket for the next 7 days.6 And if you have not yet walked Kazimierz, a Krakow Jewish Quarter guided walking tour the next morning gives the exhibition its missing first chapter.
FAQ
A reduced ticket is PLN 45 and a family ticket for up to 4 people is PLN 120.1
Free tickets on Monday cannot be booked in advance and are limited in number.4
The museum's own tour runs Tuesday to Sunday at 10:00, 12:00 and 16:00.20
The museum encourages visitors to be at least 14 years old; prepare younger teens first.11
For 7 days from its date it is valid at the Eagle Pharmacy and the Pomorska Street branch.6
The museum shuts on the first Tuesday of each month, and on some holidays.3
Sources
Planning a walk through Kazimierz? Ask a real person here.